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公司英语口语会话

如果你在外企工作,那么用英语讲话是必不可少的。接下来小编为大家整理了公司英语口语会话,希望对你有帮助哦!
  一、公司管理
  C: We need to publish all the necessary information about management structure, guidelines and so on.
  HR: Yes, it should all be up on the company website by the end of the week.
  C: Good. I just want everyone to be clear about where their division fits into the company structure.
  HR: What about that confusion as to whom the Project Managers would be reporting to? Has that been sorted out yet?
  C: Yes, they’ll be reporting to James Hu.
  HR: And do you still plan to meet with all the company managers to set out the new management guidelines?
  C: Yes, I’m going to write to them all this week to give an outline of our new management practices.
  HR: Right, do you want me to help you draft that?
  C: No, but I’ll need you help in putting together my presentation.
  HR: And you and the board have agreed on the specifics.
  C: Yes, we’re going to be focusing on open management, horizontal management structures, and so on.
  HR: OK, well let me know when you need some input from me.
  C: For now I’d prefer you to concentrate on sorting out all the details for the management training course.
  HR; It’s all under control. We’ve selected the training company we want to use now-Future Consulting.
  C: Oh good. How long is the course going to last?
  HR: It’s going to be every Wednesday afternoon for two months.
  C: And what made you choose them?
  HR: Well cost apart, they offer the most comprehensive package-they cover leadership, team and morale building, motivation, cost management, everything really.
  C: Will you be going along too?
  HR: Yes, to see what the course is like really-but I’m sure I’ll learn something!
  C: We need to publish all the necessary information about management structure, guidelines and so on.

  二、客户服务
  PM: Customer service is going to be particularly important at our retail stores because they’ll be our public face.
  SM: Sure. I’ve been putting the in-house training programme together with HR, sot it should be fine.
  PM: what are you planning to do exactly?
  SM: well all the shop floor staff will be coming in a week before the store actually opens.
  PM: A week’s training? That is quite a lot, isn’t it?
  SM: It’s only going to be for four days, for about four hours a day.
  PM: And what is the focus going to be?
  SM: Politeness, making sure they know exactly where everything is in the store.
  PM: are you giving any training to the people answering the phones?
  SM: Yes, we are doing a session on proper telephone manner as well.
  PM: what about the staff uniforms? Have they arrived yet?
  SM: NO. but they should be getting here any time now.
  PM: It’s not just about the staff present themselves, either-it’s about how the store and all the stock are present too.
  SM: that’s right. We’ll be covering all that in the training.
  PM: OK, I’ve also got a copy of our refund policy for you to have a look at.
  SM: Oh, thanks. What about loyalty schemes? Have you made any decisions on that?
  PM: Yeah, we’re going to be handling out loyalty cards at the tills to any customer that wants one.
  SM: And what does a loyalty card entitle you to?
  PM: For every 2, 000 RMB you spend you get 150 RMB off your next purchase. That’s what we are launching with anyway.
  SM: It sounds like a good idea to me.
  三、利润成本分析
  P: We beat our profit forecast for the quarter, so we’ve got to be pleased.
  C: I agreed, although there are some areas of concern.
  P: Yes, but we always thought it would be a tough quarter. $2 million profit on $59 million of revenue is a good performance.
  C: That’s true. We’re all delighted that profits went up. But revenues fell for the second quarter in a row-that is what worries me.
  P: But we always predicted that, which was why we reduced costs by as much as we did.
  C: Yes, I see that operating costs fell from $53 million in Q3 to $46 in Q4.
  P: We made the mist of saving by switching to cheaper suppliers.
  C: So what accounted for the rest of the costs?
  P: One-off charges, either relating to redundancy payments or strategic acquisitions.
  C: And what about the profit breakdown by geographic region?
  P: Asia made $1.5 million profit: the Americas mad $ 1 million in profit; and we lost $500,000 in Europe.
  C: Europe is still dragging us back then.
  P: Yes, but we still improved on a loss of $ 700,000 in Q3.
  C: And what about our European revenues?
  P: They remained flat.
  C: Well if we can keep costs low we might manage to break even in Europe in the next quarter.
  P: Probably. We expect to see profitability in Europe in the next three to six months.
  C: Is there any more scope for cost-cutting next years?
  P: We expect to make some saving on shipping cost, but nothing major.
  C: That’s fair enough, it’s not as if we need to do anything drastic.
  四、产品营销
  HM: we’ve got a number of major promotions coming up over the summer.
  MM: And are we going to be promoting new product lines or sold stock?
  HM: A bit of both. First of all we’re planning introductory offers on some of our major new products..
  MM: Including our new footwear range presumably advertising campaign for that.
  MM: And id our sponsorship proposals go anywhere?
  HM: Nothing’s definite, but it looks as though we’ll be signing a sponsorship deal with one of China’s top football clubs.
  MM: great. And what about in-store promotions?
  HM: Well we’re doing a poster campaign in and around all of our stores showing the new trainers and the release date.
  MM: Any sort of special offers?
  HM: Yes sort of special offers?
  HM: yes – you can pre-order and get a 10% discount; and if you have a loyalty card you can get a 15% discount.
  MM: I see. You mentioned something about older product lines too.
  HM: that’s right, we’ve got a problem with stock overhangs on about a hundred products lines.
  MM: So we need to come up with ways to move the stock.
  HM; Exactly. Profitability isn’t really important with this one.
  MM: in that case we should drop prices by maybe 25% across the board.
  HM: we need to get some special offers worked out too.
  MM: Maybe we could double discounts for loyalty card holders on selected products.
  HM: yes, that would probably work.
  MM: And mail all card holders to let them know about the special offers.

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